KPMG Published a Report on AI's Benefits. It Was Reportedly Full of AI Hallucinations.
KPMG Published a Report on AI's Benefits. It Was Reportedly Full of AI Hallucinations.
What the Report Said In October 2025, KPMG published a report called "Total Experience: Redefining Excellence in the Age of Agentic AI." The audience was exactly who you would expect: business leaders, operations executives, and digital transformation teams trying to figure out how aggressively to bet on AI agents — the kind of software that doesn't just answer questions but actually executes tasks, manages workflows, and makes decisions without human sign-off at every step. The report made the